Disputes are archived because they are associated with an invoice that has been voided. Archived disputes will remain archived unless an Organization submits a new line item that matches an archived dispute. Our system will then associate the dispute with the new line item and revert the dispute status to that last status before being archived. This helps preserve any work/time spent on that shift data and helps to expedite the dispute management process.

If a dispute was previously Approved, the status will be reverted to Reopened for the organization to confirm and reapprove the dispute.

The history of activity on the dispute will be preserved for reference in the 'History' section.